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Messages - SeeingBlue

Pages: 1 [2] 3 4 ... 34
16
Bug Reports & Suggestions / Re: [Request] account purge options
« on: September 26, 2016, 02:06:54 PM »
Done

17
Bug Reports & Suggestions / Re: [HELP] - Viewers wont earn points?
« on: September 20, 2016, 12:24:19 PM »
[8:33:44 PM] Error retrieving follower list. Will try again in 2 minutes.
[8:35:45 PM] Error retrieving follower list. Will try again in 2 minutes.
[8:37:46 PM] Error retrieving follower list. Will try again in 2 minutes.
[8:38:33 PM] Error contacting https://api.twitch.tv/. Will try again in 5 minutes.
[8:39:46 PM] Error retrieving follower list. Will try again in 2 minutes.

Now that I think about it I know exactly what's causing this. Outdated versions of the bot will no longer communicate with Twitch servers thanks to some changes they made. Newer versions work fine.

18
Bug Reports & Suggestions / Re: [HELP] - Viewers wont earn points?
« on: September 20, 2016, 09:25:40 AM »
Alright so where do we go from there?

Couple of things I noticed. You are running an old version of UTB. Try updating, if it won't update then redownload from the site and install in the same folder. Second thing I noticed is that you will only gain points as long as the bot detects your channel is online, which can take up to 5 minutes after you start your stream.

19
Bug Reports & Suggestions / Re: [HELP] - Viewers wont earn points?
« on: September 20, 2016, 12:14:07 AM »
I found this file in my bot folder?
It worked. Only I can see it.

20
Bug Reports & Suggestions / Re: [HELP] - Viewers wont earn points?
« on: September 19, 2016, 01:37:14 PM »
There is a file in your UTB folder called utb.db or it might just say utb if you not have file extensions turned on.

21
Not sure if this helps, but I was playing around with the StreamPro layouts and widgets and noticed something.

We have an option to add 2 similar widgets to our layout: Last Follower and Recent Followers.

While the Last Follower widget displays only the name of our very last follower, the Recent Followers widget displays a train of names, listing all our recent followers.

So maybe this is what the UTB is doing as well, listing all the recent followers rather than just displaying the name of the very last follower.


Thanks for the information. I have confirmed this issue exist, but I do not have a fix yet.

22
Bug Reports & Suggestions / Re: [HELP] - Viewers wont earn points?
« on: September 19, 2016, 07:39:52 AM »
Do you mind attaching your utb.db here so I can take a look.

Yea, you can do the same thing.

23
Bug Reports & Suggestions / Re: [HELP] - Viewers wont earn points?
« on: September 18, 2016, 03:30:00 PM »
Not many at the moment, it mostly just helps me and give you a little recognition in my channel for the most part right now.

Do you mind attaching your utb.db here so I can take a look.

24
Bug Reports & Suggestions / Re: Viewers wont earn points?
« on: September 17, 2016, 01:35:01 AM »
They'll still earn points, but for whatever reason you're not communicating with Twitch API, bot still works for the most part when this occurs.

25
Ok, that helps. I will investigate.

26
Probably because it was too big or something. So how do you recreate this? Give me some more details. Does it only does this when you have a new followers? Does it advertise this constantly?

27
Bug Reports & Suggestions / Re: [suggestion] veriables in other areas
« on: September 13, 2016, 07:07:48 PM »
Done

28
Bug Reports & Suggestions / Re: [Bug] Song request limit
« on: September 13, 2016, 04:10:00 PM »
I was not able to find any issues with the User Request Limit. Are you hitting save after you make your changes?

29
Bug Reports & Suggestions / Re: [Help] Nightbot Shows as Viewer
« on: September 11, 2016, 11:04:32 AM »
This used to work automatically. Where is it not working exactly? Custom command? SelfBalanceCheck command?
That is my custom Greeting for returning users, but I might have set the keywords wrong so I need to see if it happens again.
If I remember correctly, when [currency] is used, it check to see if there was a [bal] (or [balance]. Can't remember) to see if it's > 1.

If you can list me the locations where the bots are mentions, I will look into excluding them in those locations too.

30
Bug Reports & Suggestions / Re: [Help] Nightbot Shows as Viewer
« on: September 10, 2016, 12:03:32 PM »
Speaking of Nightbot, is there a way to hide bots from the Balance list? Both Nightbot and Vivbot appear on my !top10 xD

Also, it's weird to have UTB greet the other bots when they join/leave the channel:
"Back for more, Nightbot? You currently have 0 Star. Welcome back to the stream! ʕ´^ᴥ^`ʔ"
"Sadly, Nightbot is no longer with us... ʕ´•‸•`ʔ"

Is there any way to add a future to the bot where we can add other bots names so that the bots don't trigger these sort of things?
Put them in a viewergroup of their own and check the exclude option.

On another note, I think the [currency] command should display the plural name of the currency, rather than the singular one. Having UTB say you have 15 Star is kinda funny.
This used to work automatically. Where is it not working exactly? Custom command? SelfBalanceCheck command?

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