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Author Topic: [Help] [Bug] (maybe) 3.8.1 Song Request Not Working  (Read 2126 times)


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[Help] [Bug] (maybe) 3.8.1 Song Request Not Working
« on: June 06, 2016, 02:13:05 PM »
Hi, @seeingblue,
I just received the new 3.8.1 rollout, and the song request feature seems to not work for me- despite having allowed the command in the relative groups, calling it does not throw errors (from disallowed groups) or add songs (from allowed groups). I tested with random strings, full hyperlinks, youtube video IDs, and search terms (e.g., "spooky scary skeletons remix")

Additionally, the video player does not seem to populate, and is just a white rectangle (not sure if intended as i have not seen the feature working).

Other commands, both custom and otherwise, are functional, and my stream community is excited to upgrade from "Inferior Bot" (nightbot).

I have attached .db files in case it helps.

System specs include:
windows 10 home
graphics-GTX 980 ti
processor- i7 5820k
2x8Gb RAM
also using OBS, Discord, various games, nightbot, twitch labels, notepad, paint, steam


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Re: [Help] [Bug] (maybe) 3.8.1 Song Request Not Working
« Reply #1 on: June 06, 2016, 09:12:12 PM »
Well the problem is not immediately obvious. A few things to note:

Make sure you're updated to 3.8.2
Double check Viewergroup permissions
Enable Song Request through the gui
Make sure your songs meet the duration requirements you set
Other than that I'm not sure. Let me know if you still have problems.
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Re: [Help] [Bug] (maybe) 3.8.1 Song Request Not Working
« Reply #2 on: June 08, 2016, 06:03:44 PM »
Sorry for the delayed response-
I checked all permissions and it was still not working, but after the two updates (one stating return to default song request and the next after it) song request is working great- very happy with it and i cant wait to see how it grows.


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Re: [Help] [Bug] (maybe) 3.8.1 Song Request Not Working
« Reply #3 on: June 10, 2016, 04:20:50 PM »
Im gonna start pulling my hair out, how did you get it fixed?